Adding a new background image

Your custom background image is the first thing your visitors and staff see when signing in, so it's important to make a great first impression. If you need any help formatting your logo or design into the correct format, please contact the Sign In App team on and we'll be happy to help.

A preview of the current background image for the selected site is displayed. To upload a new image, click the Upload a new image option under the preview. You will then be prompted to select the file you wish to upload from your computer. Sign In App supports images in JPG and PNG formats.

Once selected, there will be a slight pause while the file uploads. Once complete, the preview will be updated with your new image.

Image dimensions - Your background image fills the screen on your iPad, so it's important that the image you upload matches these dimensions. If the image is uploaded with incorrect dimensions it may appear distorted. The minimum dimensions are 1024px wide by 768px high. For the sharpest image, we recommend your image is 2048px wide by 1536px high. If you have any questions, please contact the Sign In App team on the email above.


Click Continue to save your changes and continue to Messages.