2. Connect the iPad

Download the app

Sign In App can be downloaded directly from the App Store.

On the iPad, tap on the App Store icon. Using the search located at the top right of the screen, search for Sign In Visitor Management

Alternatively you can visit the following URL from the iPad; https://itunes.apple.com/us/app/sign-in-visitor-management/id890807979?ls=1&mt=8

Apple requires all iPads to be signed in with an Apple ID to download apps from the App Store. If you are not signed in with an Apple ID, you will be asked to sign in to an existing Apple ID or create a new one before downloading the app.

An Apple ID must be verified by email, so if you are registering a new account, you must choose an email address that you have access to. If this is the first time you have used the Apple ID that the iPad is connected to, you may be prompted to provide billing information. In the list of card types, select None if you do not wish to set up card details.

To continue setting up your Sign In App, tap the download icon to install the app. Once Sign In App is downloaded, open the app and continue with the steps below.

Authorisation code

The first thing you'll see after opening Sign In App for the first time is a simple screen asking for an authorisation code. Entering this code connects the iPad to your site and is generated from the Sign In App portal.

Generating your authorisation code

Click Manage in the top menu. In the 'Manage Sites' section, click Configure on the Site you wish to add the device to. This will take you to the configure screens for the site. Click Devices in the left menu. This screen will list any iPads already connected to this site. Under New Device, click the Connect button. A window will appear with your code.

Enter your authorisation code on the iPad

Enter this code on the Sign In App and tap Add Device. The iPad will instantly appear on your device list on the Sign In App portal.

That's it! Your device is now connected and is ready to start signing in guests and staff.

If the authorisation code isn't recognised, it may be due to internet connection issues.

Next step

If you have a printer to set up, click here to continue to step 3.

If you do not have a printer, but do have a Bouncepad enclosure to set up, click here to skip to step 5.

If you do not have a printer or an enclosure, you are ready to start using Sign In App on your site. To learn more about the features and functionality of Sign In App, visit our app section of this documentation.